We thoroughly analysed the store to address these issues,
including its strengths, weaknesses, competitors, and customers.
This provided valuable insights and enabled us to implement practical changes to the e-commerce functionality.
Our approach involved creating a mock-up and conducting user tests to refine the content and visual aspects of the project.
Having considered the Client's business needs, we have developed some changes, including:
- Product data sheet - details on product availability, potential additional fees for delivery, and estimated delivery times based on the chosen method.
- "Pick up in an hour" - we have implemented a new method of delivering purchased items.
- Shopping cart: product delivery options – there are now more delivery options for various types of products. Users can now choose to personally pick up their order from select stores in Poland or have furniture and accessories transported from a specific store.
- Shopping cart: navigation - shopping cart navigation has been thoughtfully designed to provide customers with a seamless ordering experience. We have ensured that returning to the first stage of the ordering process is effortless, and buyers can always keep track of the ordering process's progress.
![]()