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Mobile app for MPK Kraków

Kraków MPK S.A. has been successfully operating public transportation in Kraków and its surrounding areas for over 20 years. As a public benefit company and a subsidiary of the Kraków Municipal Holding, they take pride in providing safe and reliable transportation services to their customers.

Tasks and objectives

This is yet another example of cooperation between Ideo and MPK Kraków. As part of this one, we have developed a mobile application dedicated to public transport passengers who use season tickets. The application is written in Java Script, uses the React Native library, and supports two operating systems - Android and iOS.

Dedicated mobile application integrated with the Krakow Card.

Thanks to a handy mobile application, passengers of the public transport system in Krakow are able to manage their tickets in a quick and easy way. After creating an account, they are able to:

  • purchase season tickets
  • buy a 5+1 promotional ticket
  • present the ticket in case of control
  • present the resident of Kraków status

The purchase of tickets is done through the online payment method of the Tpay operator. This guarantees fast and secure transactions. We have implemented a security mechanism that requires users to assign purchased tickets to a specific device (or a maximum of 2 devices).

If a passenger fails to do this, it will not be possible to present the ticket in the event of a ticket inspection. The tickets are verified with an AZTEC code, which is generated for 2 minutes in the app. If the user fails to present the ticket in time, he/she will have to generate a new AZTEC code. The ticket control view now automatically sets maximum screen brightness to make it easier for inspectors to scan the code.

Exiting this view returns the brightness to its previous setting. The application is integrated with Kraków Card. This is another system managed by MPK Kraków, which the Kraków City Hall owns.

Benefits for the Client:

  • Convenient mobile application,
  • quick and safe ticket purchasing process,
  • efficient security mechanisms,
  • modern and highly responsive technologies.
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