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Customer Relationship Management App

ThyssenKrupp Energostal is a company belonging to ThyssenKrupp, which employs about 200,000 people in over 670 subsidiaries worldwide. In Poland, the company is a leading distributor of carbon steel, stainless steel, non-ferrous metals, and plastics.

Tasks and objectives

On behalf of the company, we created a modern CRM tool. It provides valuable support for the work in the commercial division. The application allows convenient access to sales data and makes it easy to schedule meetings with contractors. The tool also allows for faster and more accurate decision-making by sales representatives on the basis of indicator data. According to the company’s business objectives, the system is a key element in the process of raising the quality of collaboration with contractors.

Main functionalities of the application:

  • CRM – customers,
  • Reports,
  • WIKI,
  • Indicators (graphs illustrating customer data),
  • Calendar,
  • Scheduling customer visits,
  • Reminders,
  • Extensive internal mail,
  • Planning strategic activities.

The application has been designed according to RWD technology, aimed at allowing desktop webpages to be viewed correctly across all devices. In addition, it has been extended with an English language version and integrated with other systems used by the client, including Fast-Profit, BI, Active Directory and Outlook 2010.

Main benefits for the Client
  • optimisation of business processes,
  • improving work efficiency in managing contractors,
  • collecting and sharing information about the cooperation with the customer,
  • reducing administrative costs,
  • increase in sales,
  • monitoring of traders.
... and what can we do for you ?

 

  • We effectively support customer's growth

    We support your growth

  • Ideo Agency - 250 experts onboard

    250 experts onboard

  • We work in SCRUM, Agile

    SCRUM / Agile

  • IT Outsourcing experience

    IT Outsourcing experience

  • Top Custom Software Developer

    Top Custom Software Developer

 
And last but not least. Projects that we create receive many awards and distinctions. So clearly, we do it right!

 

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IT Project Outsourcing

Services Tailored To Your Needs

In case of a temporarily increased demand for IT staff, hiring a suitable specialist for a short period would be challenging and not profitable. To help optimize the costs of running a business, we could offer you, among others:

Get a free quote

 
Even though fixed-price projects suit us best, our services can also realized based the following cooperation models:

  • Time and material

    Time and material

  • Dedicated Team

    Dedicated Team

  • Individual model

    Individual model

 

Enhance Your Projects

How can your business maintain a competitive edge in today’s constantly evolving technological environment? One solution is to invest in the IT project outsourcing that we provide. By engaging with our software development company, you can access a wealth of knowledge and expertise that would otherwise be unavailable.

You will save time and resources, focusing on other core aspects of your business operations while leaving the demanding IT tasks to our world-class professionals. With their assistance, you will, without a doubt, elevate your projects to the next level, easily outperforming your competitors.

 

Why Outsource With Us

Working with us brings your business to entirely new heights. For once, we boast a team of the best experts within the field of IT, which guarantees that you can expect nothing but the highest level of services regardless of the magnitude of each project. All tasks are performed with exceptional precision and attention to detail, 100% tailored to your business’s needs and requirements. Moreover, processes are meticulously automated, resulting in savings in both time and money. If or when any doubts arise, we are open to conversation, always willing to apply any modifications and adapt to the changing needs of our clients, rendering us the perfect partner for all businesses.  

 

The Power of Software Development - Our Rewards

As mentioned above, clients from all over the world rate our comprehensive approach to project implementation and business consulting, which is why Clutch has considered uss a leading eCommerce Software Development Team in Poland. That is, however, not all.

 

In our daily work, we help to develop our clients' businesses. Their trust and effective cooperation make us grow as well. In January, 2022, the new edition of the Forbes Diamond Award report was published and we were proud to be listed among the fastest-growing Polish enterprises in this prestigious report. And as we help to develop our clients' businesses by doing our utmost best, their thrust and cooperation mean a lot. Indeed, we will only continue to grow together!

 

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